SALES APPLICATION

Disrupts the sale's working process to elevate end customer experience with the data centralization technology

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BACKGROUND

As Thai Yamaha Motor has a B2B business model. Yamaha sales representatives are the main liaisons between the company and dealers. Their responsibility includes driving dealer's sales performance, communicating Yamaha's policies and plans, and improving dealer standards for the best consumer experience.

Challenge

With inefficient paper system,
How we improve the work experience?

SOLUTION

By connecting to the centralized data in the Data Warehouse, Thai Yamaha Motor's Sales Application disrupts the sale's working process to be more effective with the following functions.

Sales Performance

Track performance of sales to dealers and sales to users comparing to other competitors.

Dealer Performance

Track dealer performance not only to achieve Yamaha's sales goal but also to improve customer experiences. The salespersons could access to billing & logistic status on this menu.

Dealer Visit Report

Recond the dealer-visit agenda, and track task status.

Results

Data centralization

Yamaha sales team can access to all important information in one place resulting in an efficient workflow.

Data visualization

The executive and manager can forecast sales performance in order to plan the future strategy.

Real-time data on hand

Sales app is an efficient tools for sales teams to communicate With dealer about the company standard and sales strategy.

Paperless

The digitalized process helps to cut down paper waste.

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